All reservations must be made in advance. We recommend a minimum of 30 days prior to the date of your arrival. This will make it possible to make all the necessary arrangements for your trip: hotel, transport and all other service reservations to complete your experience. We only accept reservations made through our website or in written document.
All rates are quoted in American dollars ($US) or in Peruvian soles (s) and are subject to necessary adjustments without prior notice. Fares are final and per person.
Failure to appear in person according to contract will result in the total loss of contracted services without any refund. In the same manner, there is no refund for any cancellation or withdrawal from any contracted service during the tour. Occasionally some services may be interrupted or cancelled due to severe weather conditions or social conflicts such as strikes. In this case, there will be no refunds for services that have already been previously reserved regarding interruptions or conditions that are beyond our control. However we will offer for any future reservations a 50% discount.
Machupicchu Luna Tours is not responsible in the event that the client does not comply with instructions given by the Guide, such as when the client decides to abandon his or her group to walk off on their own. Machupicchu Luna Tours reserves the right to make rational adjustments or substitutes to the itinerary whenever it may be considered necessary or in some cases obligatory. The client’s baggage and personal possessions are their responsibility. There will be no refund for unused services as dictated by the purchased itinerary such as hotels, meals, transportation or guided tours, etc. and any other service provided in the original booking.
Machupicchu Luna Tours does not assume any responsibility when the client arrives late or does not show up at all.
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